April 12, 2025 • 12 mins
We spoke with Dr. Abbas Mohammadi about their 25th anniversary in business.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Good morning, Thank you for listening to Community Access. My
guest today is doctor Abbas Mohammadi, founder of Columbia Dental.
Good morning, doctor.
Speaker 2 (00:09):
Good morning Alison. How are you and well? Thank you?
How are you excellent?
Speaker 1 (00:13):
So you recently had another free teeth cleaning events?
Speaker 2 (00:17):
All right?
Speaker 1 (00:17):
That was on April sixth.
Speaker 2 (00:19):
Yes, how did it go? It went very well. We
had many people that they came and we are grateful
that we could serve them and provide the cleaning for them.
Speaker 1 (00:30):
About how many people would you say turned up yesterday?
Speaker 2 (00:33):
Maybe twenty five to thirty people.
Speaker 1 (00:36):
That's amazing. How many years have you been doing the
free teeth cleaning? Is this the first year you've been
doing it?
Speaker 2 (00:41):
Not really, we doing through all the year. We did
on Thanksgiving, we did on Christmas Day, we did on
Memorial Day, we did on July fourth. We you know,
usually we do on every major holiday that we you know,
people they are off and we feel that we have
(01:04):
to give back to the community. We do so. But
because now this year is our twenty fifty year anniversity,
we give one more extra event to our agenda.
Speaker 1 (01:18):
How nice. So if it was about twenty five people
and you've been doing this over and over and over.
That means hundreds and hundreds of people have received free
teeth cleanings. People who don't have dental insurance or don't
have the money. It's been a huge blessing for them
to come in. And so your workers actually come in
on their day.
Speaker 2 (01:39):
Off, Well, we don't have you know the culture of
Columbia Dental, We don't have a day off. I mean
there are of course, not everybody works seven days a week.
I do, but not everybody. But our practices is open.
Columbia Dental in Manchester we are open three hundred and
(02:01):
sixty five days a week, so regardless, we are open
for any emergency or for any urgent care, especially on
the major holiday. But Sundays we perform even a lot
of elective procedures because it's the day that people they
don't have anything to do, they don't have a work,
(02:23):
so they are busy during the weeks, so we provide
services for them.
Speaker 1 (02:29):
So then forgive me, people didn't have the day off.
You just make sure that you have people working seven
days a week just in case anything happened.
Speaker 2 (02:37):
Yeah, we are open anyhow, But of course when we
had that event, we call three of our nice hygienis
to come and work, and they were very nice to
accommodate those twenty five to thirty patients that we saw.
Speaker 1 (02:52):
So twenty five years, doctor, what has dentistrymen like years
ago compared to now?
Speaker 2 (03:00):
Well, is things had been changed a lot. I can
tell you is was beyond imagination. Remember all days we
have to take the X ray radiograph, process the film.
We have to wait like at least five six minutes
to process the film to see the X ray. These
(03:24):
days everything is digital. I remember we had file to
look for the patient names. Now everything is digital. So
technology had changed a lot. The dentisty things are getting
way more efficient, way faster and much better. And the
(03:46):
quality also by using the technology, it becomes more precise,
more accurate, so not dentisty. It becomes faster. Also it
become the quality. It much better because we're using devices
for accurate precisions.
Speaker 1 (04:07):
I know myself, over the years, I wouldn't embrace technology.
I was afraid of it. I wasn't sure I'd be
able to utilize it. How do you feel about it?
Was it difficult at first and then you got used
to it, or it was just an easy transition for you.
Speaker 2 (04:22):
Well, nothing is easy. Any changes is not easy. But
you know there are times, you know, just giving you
the example, we keep adding, you know, offices, and then
we realized at one point, you know, the software didn't
handle that wide range of networking. So we had to
(04:47):
change the software during you know, you know this is
you know that was back in twenty fifteen or sixteen
because myself, it keept crashing. Those are unintended consequences than
you do because nobody else did it. I was one
of the first dental practices that wanted to operate the
(05:12):
networking in a wide range of networking. So everything was
okay until I have like a three to four offices.
But when we start to open more offices, we saw
the software is keep crashing. So I had to change
the software. I have to change all the computer infrastructure.
(05:37):
That was very painful. Don't get me wrong, but it's
the best things that could happen to you. If you
can get that painful grow and transform it to expansion.
It is what it is. That's life. You're not going
to grow without having pain.
Speaker 1 (05:58):
Are you doing anything to celebrate the twenty five years?
Speaker 2 (06:02):
Celebrate? Yes, we're going to have like an in house
party in one of the local restaurants. You know, the
coming Saturday and you know, employee, all the friends are
we getting together?
Speaker 1 (06:17):
Did you ever think you would be this long?
Speaker 2 (06:21):
Well, yeah, always I thought that's a long journey. And
I'm looking for the next twenty five years.
Speaker 1 (06:30):
What do you hope for the next twenty five years.
Speaker 2 (06:32):
Well, I know dentistry is probably is going to evolve
a lot. Again, I think the technology is going to
take control or take a part of the routine dentistry
that we do. What I learned through these years, technology
(06:55):
is going to replace the dexterity. So I do believe
like right now in our a dental laboratory, we use
milling machine, printing machine to make the or prosthetics. Before
was a lab technician was sitting on the bench and
(07:15):
was you know an artist that you know was doing
the making the prosthetics. So by bringing technology, there is
no need that much of decharity. Still, the art need
to be implemented and technology cannot definitely replace the the
(07:37):
art part of it. But right now we bring in
the technology and the art together to fabricate or making
our dental prostices. So what I see in the next
twenty five years, these technology also is going to take
(08:02):
over of some of the procedures that the dentists they
do not the lab technicians. So I can picture that
maybe in twenty five years or thirty or forty years
down a road. Now the dentist does prep for the
crown or do the feelings or prep the too, probably
(08:22):
a robot would do it. Probably a dentist sitting on
the computer monitor and trug just to wash or control,
you know, the preparation part of it. Because I do
believe robot is a way more precise than human.
Speaker 1 (08:41):
Wow, that's interesting. I think the jetsons.
Speaker 2 (08:44):
Yes, they more accurate, you know, the more accurate. They
are less prone too, mistakes than the humans. So I
do believe not only in dentristy obviously, I do believe
that lot of you know, even in industrial or healthcare
(09:04):
everything would be replaced by by a robot because they
are more precise, they are more accurate, they are faster,
they can work twenty four hours, you know, around the clock.
Speaker 1 (09:17):
Yeah, they don't get they don't get sick, they don't
have fights with their spouses, they don't.
Speaker 2 (09:23):
Have that's correct, But they do crashes and you know,
but they're still you know, is they are more accurate.
Speaker 1 (09:33):
So with these new tiariffs, do you think that it's
going to have an effect on your business?
Speaker 2 (09:38):
Well, talking about the you know, mealing machine and printing
machine and a laboratory. Part of a big overhead in
dentistry is fabricating the dental processes like making the crown,
dangers and so on. So so we used to have
(10:01):
a lab technician before COVID, or maybe before COVID, that
we fabricated the dangers, the crown, all dental procetices in
our own house laboratory. But then sometimes around maybe twenty
fourteen or fifteen, we downsize our dental laboratory because to
(10:27):
send those prostices overseas was way cheaper than having a
lab technician here to fabricate. So it cost us way
more money. Let's say, for example, to fabricate a crown
in our own dental laboratory rather than send it overseas
(10:49):
to China or to Flipping and so and so we
downsize our own dental laboratory and we tried to send
it overseas to fabric but then we got the COVID
back when COVID, and we didn't have a not all
(11:09):
the lab tech. A few lab technicians that we had
they laid off and then was very difficult to send
it because everything was in all no transportation, everything, all
the border was closed and so on and so so
that was the time that we implemented technology, digital technology
in our laboratory and we fabricated everything in house. So
(11:36):
make a long history. Sure. Because of that, I don't
think this Karen tariff is going to affect that much wonderful.
Speaker 1 (11:45):
I'm speaking with doctor Abbas Mohammai, founder of Columbia Dental.
If you'd like to hear about these services and more,
go to Colombia Dental dot com. Doctor, thank you so
much for being Thank you so much. Thank you for
the best.
Speaker 2 (11:59):
Thank you
Good morning, Thank you for listening to Community Access. My
guest today is doctor Abbas Mohammadi, founder of Columbia Dental.
Good morning, doctor.
Speaker 2 (00:09):
Good morning Alison. How are you and well? Thank you?
How are you excellent?
Speaker 1 (00:13):
So you recently had another free teeth cleaning events?
Speaker 2 (00:17):
All right?
Speaker 1 (00:17):
That was on April sixth.
Speaker 2 (00:19):
Yes, how did it go? It went very well. We
had many people that they came and we are grateful
that we could serve them and provide the cleaning for them.
Speaker 1 (00:30):
About how many people would you say turned up yesterday?
Speaker 2 (00:33):
Maybe twenty five to thirty people.
Speaker 1 (00:36):
That's amazing. How many years have you been doing the
free teeth cleaning? Is this the first year you've been
doing it?
Speaker 2 (00:41):
Not really, we doing through all the year. We did
on Thanksgiving, we did on Christmas Day, we did on
Memorial Day, we did on July fourth. We you know,
usually we do on every major holiday that we you know,
people they are off and we feel that we have
(01:04):
to give back to the community. We do so. But
because now this year is our twenty fifty year anniversity,
we give one more extra event to our agenda.
Speaker 1 (01:18):
How nice. So if it was about twenty five people
and you've been doing this over and over and over.
That means hundreds and hundreds of people have received free
teeth cleanings. People who don't have dental insurance or don't
have the money. It's been a huge blessing for them
to come in. And so your workers actually come in
on their day.
Speaker 2 (01:39):
Off, Well, we don't have you know the culture of
Columbia Dental, We don't have a day off. I mean
there are of course, not everybody works seven days a week.
I do, but not everybody. But our practices is open.
Columbia Dental in Manchester we are open three hundred and
(02:01):
sixty five days a week, so regardless, we are open
for any emergency or for any urgent care, especially on
the major holiday. But Sundays we perform even a lot
of elective procedures because it's the day that people they
don't have anything to do, they don't have a work,
(02:23):
so they are busy during the weeks, so we provide
services for them.
Speaker 1 (02:29):
So then forgive me, people didn't have the day off.
You just make sure that you have people working seven
days a week just in case anything happened.
Speaker 2 (02:37):
Yeah, we are open anyhow, But of course when we
had that event, we call three of our nice hygienis
to come and work, and they were very nice to
accommodate those twenty five to thirty patients that we saw.
Speaker 1 (02:52):
So twenty five years, doctor, what has dentistrymen like years
ago compared to now?
Speaker 2 (03:00):
Well, is things had been changed a lot. I can
tell you is was beyond imagination. Remember all days we
have to take the X ray radiograph, process the film.
We have to wait like at least five six minutes
to process the film to see the X ray. These
(03:24):
days everything is digital. I remember we had file to
look for the patient names. Now everything is digital. So
technology had changed a lot. The dentisty things are getting
way more efficient, way faster and much better. And the
(03:46):
quality also by using the technology, it becomes more precise,
more accurate, so not dentisty. It becomes faster. Also it
become the quality. It much better because we're using devices
for accurate precisions.
Speaker 1 (04:07):
I know myself, over the years, I wouldn't embrace technology.
I was afraid of it. I wasn't sure I'd be
able to utilize it. How do you feel about it?
Was it difficult at first and then you got used
to it, or it was just an easy transition for you.
Speaker 2 (04:22):
Well, nothing is easy. Any changes is not easy. But
you know there are times, you know, just giving you
the example, we keep adding, you know, offices, and then
we realized at one point, you know, the software didn't
handle that wide range of networking. So we had to
(04:47):
change the software during you know, you know this is
you know that was back in twenty fifteen or sixteen
because myself, it keept crashing. Those are unintended consequences than
you do because nobody else did it. I was one
of the first dental practices that wanted to operate the
(05:12):
networking in a wide range of networking. So everything was
okay until I have like a three to four offices.
But when we start to open more offices, we saw
the software is keep crashing. So I had to change
the software. I have to change all the computer infrastructure.
(05:37):
That was very painful. Don't get me wrong, but it's
the best things that could happen to you. If you
can get that painful grow and transform it to expansion.
It is what it is. That's life. You're not going
to grow without having pain.
Speaker 1 (05:58):
Are you doing anything to celebrate the twenty five years?
Speaker 2 (06:02):
Celebrate? Yes, we're going to have like an in house
party in one of the local restaurants. You know, the
coming Saturday and you know, employee, all the friends are
we getting together?
Speaker 1 (06:17):
Did you ever think you would be this long?
Speaker 2 (06:21):
Well, yeah, always I thought that's a long journey. And
I'm looking for the next twenty five years.
Speaker 1 (06:30):
What do you hope for the next twenty five years.
Speaker 2 (06:32):
Well, I know dentistry is probably is going to evolve
a lot. Again, I think the technology is going to
take control or take a part of the routine dentistry
that we do. What I learned through these years, technology
(06:55):
is going to replace the dexterity. So I do believe
like right now in our a dental laboratory, we use
milling machine, printing machine to make the or prosthetics. Before
was a lab technician was sitting on the bench and
(07:15):
was you know an artist that you know was doing
the making the prosthetics. So by bringing technology, there is
no need that much of decharity. Still, the art need
to be implemented and technology cannot definitely replace the the
(07:37):
art part of it. But right now we bring in
the technology and the art together to fabricate or making
our dental prostices. So what I see in the next
twenty five years, these technology also is going to take
(08:02):
over of some of the procedures that the dentists they
do not the lab technicians. So I can picture that
maybe in twenty five years or thirty or forty years
down a road. Now the dentist does prep for the
crown or do the feelings or prep the too, probably
(08:22):
a robot would do it. Probably a dentist sitting on
the computer monitor and trug just to wash or control,
you know, the preparation part of it. Because I do
believe robot is a way more precise than human.
Speaker 1 (08:41):
Wow, that's interesting. I think the jetsons.
Speaker 2 (08:44):
Yes, they more accurate, you know, the more accurate. They
are less prone too, mistakes than the humans. So I
do believe not only in dentristy obviously, I do believe
that lot of you know, even in industrial or healthcare
(09:04):
everything would be replaced by by a robot because they
are more precise, they are more accurate, they are faster,
they can work twenty four hours, you know, around the clock.
Speaker 1 (09:17):
Yeah, they don't get they don't get sick, they don't
have fights with their spouses, they don't.
Speaker 2 (09:23):
Have that's correct, But they do crashes and you know,
but they're still you know, is they are more accurate.
Speaker 1 (09:33):
So with these new tiariffs, do you think that it's
going to have an effect on your business?
Speaker 2 (09:38):
Well, talking about the you know, mealing machine and printing
machine and a laboratory. Part of a big overhead in
dentistry is fabricating the dental processes like making the crown,
dangers and so on. So so we used to have
(10:01):
a lab technician before COVID, or maybe before COVID, that
we fabricated the dangers, the crown, all dental procetices in
our own house laboratory. But then sometimes around maybe twenty
fourteen or fifteen, we downsize our dental laboratory because to
(10:27):
send those prostices overseas was way cheaper than having a
lab technician here to fabricate. So it cost us way
more money. Let's say, for example, to fabricate a crown
in our own dental laboratory rather than send it overseas
(10:49):
to China or to Flipping and so and so we
downsize our own dental laboratory and we tried to send
it overseas to fabric but then we got the COVID
back when COVID, and we didn't have a not all
(11:09):
the lab tech. A few lab technicians that we had
they laid off and then was very difficult to send
it because everything was in all no transportation, everything, all
the border was closed and so on and so so
that was the time that we implemented technology, digital technology
in our laboratory and we fabricated everything in house. So
(11:36):
make a long history. Sure. Because of that, I don't
think this Karen tariff is going to affect that much wonderful.
Speaker 1 (11:45):
I'm speaking with doctor Abbas Mohammai, founder of Columbia Dental.
If you'd like to hear about these services and more,
go to Colombia Dental dot com. Doctor, thank you so
much for being Thank you so much. Thank you for
the best.
Speaker 2 (11:59):
Thank you
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