Episode Transcript
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Speaker 1 (00:00):
It's another jublephone Frank weekday mornings on the twenties.
Speaker 2 (00:04):
Only on ninety six seven. Kiss Hello. Yes, Hello, it's
Tarbor and I'm ready to paint. How are you?
Speaker 3 (00:20):
I'm fine?
Speaker 2 (00:21):
What is this about?
Speaker 1 (00:22):
My name is Tarvar and I'm the customer service artist
from Mobile that is going to help you with your
problem today.
Speaker 3 (00:29):
Are you're very.
Speaker 1 (00:30):
Customer service artist?
Speaker 2 (00:31):
Got it? Okay? Yes?
Speaker 1 (00:34):
See, customer service is an art form, and unfortunately it
sounds like you've been on the phone with a lot
of other of our customer service representatives.
Speaker 2 (00:42):
Who don't take it as serious as I do.
Speaker 1 (00:44):
So I'm ready to help you out because I know
that there's been a lingering issue.
Speaker 3 (00:48):
Yeah, there's a lingering issue.
Speaker 1 (00:50):
Yes, I see celebering disarray in your cosmic balance. Yes,
just this cell phone plan.
Speaker 3 (00:58):
I just the last two people I talk she said
that they would get it resolved.
Speaker 2 (01:02):
I just want this.
Speaker 1 (01:03):
Your frustration is vibrating me with an unsettling frequency.
Speaker 3 (01:09):
Okay, Seriously, is there.
Speaker 1 (01:11):
Like a manager or can we I feel I feel
tension and discourse in your words?
Speaker 2 (01:20):
Is that correct?
Speaker 3 (01:20):
I feel like there's another whine on my plan that
I didn't ask for and I'm paying seventy dollars a
month for and three people told me I was gonna
have it resolved. I can't afford seventy dollars every month
for something that's don't even supposed to be honest there.
Speaker 1 (01:34):
Yes, I'm gonna be honest. I haven't listened to a
word you said because I've been trying to gauge your
energy and try to figure out exactly how I'm going
to attack this masterpiece that we're going to be created.
Speaker 3 (01:43):
You're okay, you're customer service representative. You're not a artist.
Speaker 1 (01:48):
I am, well, okay, I'm gonna have to disagree with
you there respectfully, because, like I said, I take this
seriously and I'm an artist at what I do, and
I know that by the time we're off the phone,
you'll be wowed and amazed at the masterpiece that I've
created for you.
Speaker 2 (02:02):
So what's the problem again?
Speaker 3 (02:05):
The problem is that you haven't listened to more that
I've said the whole time.
Speaker 4 (02:09):
But I've got this extra phone line.
Speaker 2 (02:11):
Hush, I could understand your problem, or if you painted
it for.
Speaker 1 (02:13):
Me, the picture of your problem, please.
Speaker 3 (02:19):
The picture of my problem is there is an extra
phone line on my plan that costs seventy dollars a month.
Three people told me that they'll fix it, and nobody is,
and now you're painting with me.
Speaker 1 (02:29):
My technique can be a little avant garde for people,
for sure, Definitely, I know so.
Speaker 2 (02:34):
I'm sure you have not had a customer service experience
like this before.
Speaker 1 (02:37):
But when you're done, it will be the most amazing
customer service experience you've ever had.
Speaker 2 (02:41):
Now, please tell me what's your problem again?
Speaker 3 (02:43):
You technically right now are my problem. But there's an
extra line on my account that costs seventy dollars that
I didn't ask for. I didn't want it. I didn't
ask for an artist. I just asked for that to
be taken off my bill. I didn't want to be dealing.
Speaker 1 (02:59):
I've got you, I've got it. I've got it. We'll
call this called cross lines.
Speaker 3 (03:06):
It take the line off.
Speaker 1 (03:07):
I think there's a little too on the nose. Don't
you take the line off? I think cross lines would
work better because the lines aren't actually crossed. Do you
have an extra line on your account for some reason
that's charging you seventy dollars?
Speaker 2 (03:17):
But the cross would be that you're upset about it.
You get it. You cross cross lines.
Speaker 3 (03:22):
I did not ask for this.
Speaker 1 (03:24):
I'm not just cross, I'm pit When they look back
at this phone call in history and art classes and
things like that, I think cross lines would be more
powerful because peoplere like, where's he going with this? What
is he going to do? And then they'll discovery care
what you're going to do.
Speaker 3 (03:38):
Nobody's going to replay this phone call in any art class,
and in fact there was any class becausetomer services, then
show you, I'll not to do your job. You take
the paint brush and you shove it up and get
your manager on the line right now.
Speaker 1 (03:53):
Oh that would be a move. Nobody would see that
coming a paint brush right up there.
Speaker 2 (03:57):
I love it. You're a genius for all here.
Speaker 1 (04:01):
Hey Ellen, this is actually Jubil from the Jubil Show
doing a phone prank on you.
Speaker 2 (04:04):
And your husband set you up.
Speaker 4 (04:07):
Well what oh my?
Speaker 2 (04:09):
He said that you've been having.
Speaker 1 (04:10):
Problems with your cell phone company and the customer service
hasn't been good, so he wanted to mess with you,
So I figured why not put you on the phone
the customer service artist.
Speaker 2 (04:17):
Today You're like, not from this phone com No? Yeah, no,
your husband just wanted to mess with you.
Speaker 3 (04:26):
Okay, all right, Well, I guess I got to make
another phone call. And you know, my my husband's gonna
take that paint brush and I'll ship you.
Speaker 2 (04:36):
We thought that every.
Speaker 1 (04:37):
Morning with a ju Bull phone pranks weekday mornings on
the twenties.
Speaker 2 (04:41):
It's another jubile phone prank weekday mornings on the twenties.
Speaker 1 (04:45):
Only on ninety six to seven kiss Hello, Oh hey,
is this Cecily? Yes, Hey, Cecily P. Deekins here with apartments.
(05:08):
I'm on the maintenance crew, just calling to let you
know we had to enter your unit. It's been taken
care of, but there was a pipe that had sprung
a leak and threatened to really flood your whole place.
Speaker 2 (05:21):
But we got it. Nothing to worry about.
Speaker 1 (05:23):
You won't even know we were here, but you know,
of course I have to call let you know that
we were entered your apartment to fix that leak.
Speaker 4 (05:29):
So just giving you oh my gosh, oh my gosh, wow.
Oh okay, I'm hearing in the background.
Speaker 2 (05:39):
What's that?
Speaker 1 (05:39):
Uh?
Speaker 2 (05:40):
What's that? Sorry? What's it?
Speaker 4 (05:43):
What am I hearing in the background.
Speaker 2 (05:47):
Right now? I don't know. Maybe it's on your end.
Speaker 4 (05:53):
No, no, I'm hearing like a piano in the background.
Speaker 1 (05:56):
Oh yeah, that's because this is really cool. I've never
seen one of our units with the piano in it.
This thing is awesome.
Speaker 2 (06:04):
It's funny.
Speaker 4 (06:05):
Excuse me, excuse me, excuse me, sir.
Speaker 2 (06:09):
Yeah, sorry about that. Yeah.
Speaker 4 (06:10):
No no, no, no, no, no, no no no, no, no, no, no, no, no, no,
no no. That is a family heirloom. That that that
piano is precious. Why are you playing my piano? I
thought you went there to fix the leak.
Speaker 2 (06:21):
Oh yeah, we finished that up.
Speaker 1 (06:22):
I just sat down on the piano bench and thought
i'd give it a try.
Speaker 2 (06:26):
How am I doing? No no, no, no no.
Speaker 4 (06:28):
No no no no no no no no no, no,
no no no. You don't understand that. You don't understand.
You don't know. I thought you were supposed to come
in and fix the leak. Yeah, get wait a piano.
Speaker 2 (06:39):
Got it taken care of.
Speaker 4 (06:41):
No, but you don't. No, no, but you don't. I'm
hearing you playing the piano. You're you're playing my piano.
Speaker 1 (06:47):
Yeah, I figured i'd give the keys a little shot,
you know.
Speaker 2 (06:50):
How am I doing? Wait?
Speaker 4 (06:52):
Wait wait, wait, sir, sir, sir, you were you. You're
supposed to fix the leak. It's the leak fixed.
Speaker 1 (07:00):
Yeah, Why are.
Speaker 4 (07:02):
You still in my apartment playing my piano? A precious,
priceless piano.
Speaker 1 (07:08):
I called you as I was wrapping up, and then
I have never seen a piano in uh in an
apartment and in one of our units.
Speaker 2 (07:14):
And I thought it was really cool.
Speaker 1 (07:16):
I was just checking it out, just looking at it,
and uh sat down to you.
Speaker 4 (07:20):
Do you know how hard it is to have these
old pianos tuned up? So you're getting no, no, no, no,
we don't you don't do that.
Speaker 1 (07:28):
I can just right. Yeah, So sorry about that. I
just couldn't resist.
Speaker 2 (07:32):
You know.
Speaker 1 (07:33):
I tend to be a little bit of a piano
man myself.
Speaker 2 (07:36):
So do you play?
Speaker 4 (07:38):
Listen? Uh, it's a leak fix?
Speaker 1 (07:41):
Yes or no?
Speaker 2 (07:42):
Uh? Well here I'll tell you like this. Yeah yeah, yeah,
the leak is fixed. It fixed.
Speaker 4 (07:52):
Wait, hold up, hold up, wait wait, get out of
the apartment. It's a leak fixed. Yes or no? You
don't be playing my pian No, that's a precious piano.
Who are you? What is this? Are you the main
to this man? What's your name again?
Speaker 1 (08:06):
Uh? Pete Pe Pete.
Speaker 4 (08:10):
Did they tell you whenever you go into people's apartments
that you're supposed to fix what you're supposed to fix,
and then you take your little happy out you don't
mess with people's stuff.
Speaker 1 (08:22):
Well, yeah, I just you know, I couldn't resist being
a musician myself with the piano.
Speaker 2 (08:27):
I figured you'd think you'd be cool with that, Pete.
Speaker 4 (08:31):
That piano probably costs more than your whole entire job,
So you need to get out. Thank you for fixing
the leak. Do not touch another note on.
Speaker 1 (08:40):
You're welcome, hell welcome, You're well, you're welcome.
Speaker 4 (08:48):
What wait wait wait, oh wait a minute, what's your boss?
Who'sh your boss? Who'sh your boss? Who's your boss? Because no, no, no, no, no,
where you're not listening to me.
Speaker 2 (08:55):
You're not.
Speaker 4 (08:56):
I'm telling you don't play on this priceless piano and
you're just still likesum with me and playing on it
anyway like you're having them, like you're up here trying
to get something on American Idol. Get off the damn piano.
Speaker 2 (09:08):
Ce your roommate is my boss.
Speaker 1 (09:11):
Because this is actually Jubil from the Jebel Show doing
a phone brank on you and your roommates set you up.
Speaker 4 (09:17):
You know what, you know what, you know what.
Speaker 1 (09:21):
She said, you guys have a really expensive piano that's
a family hearism of yours in your apartment and to
mess with you.
Speaker 4 (09:28):
Yeah, I was about to get off work and go
in for somebody. We talked every morning with the two
vol phone tranks week mornings on the twenties